If you want to take on supervisory roles in the Hospitality sector, this course is for you. The course reflects the role of skilled operators who use a broad range of hospitality skills combined with sound knowledge of industry operations and operating independently or with limited guidance from others.
This qualification reflects the role of skilled operators who use a broad range of hospitality service, sales or operational skills combined with supervisory skills and sound knowledge of industry operations to plan, monitor and evaluate the work of team members. They operate independently or with limited guidance from others, and use discretion to solve non-routine problems.
21 units must be completed:
The selection of electives must be guided by the job outcome sought, local industry requirements and the complexity of skills appropriate to the AQF level of this qualification.
|
Core Units |
|
|
National Course Code |
Unit Name |
|
BSBDIV501 |
Manage diversity in the workplace |
|
SITHIND004 |
Work effectively in hospitality service |
|
SITXCCS007 |
Enhance customer service experiences |
|
SITXCOM005 |
Manage conflict |
|
SITXFIN003 |
Manage finances within a budget |
|
SITXHRM001 |
Coach others in job skills |
|
SITXHRM003 |
Lead and manage people |
|
SITXMGT001 |
Monitor work operations |
|
SITXWHS003 |
Implement and monitor work health and safety practices |
Course charges for each qualification delivered in a Traineeship arrangement will be charged at the prescribed rate of $3.25 per nominal hour commenced, and each unit of competency in each course has a nominal hour allocated to it. Please CLICK HERE for each unit of competency’s nominal hour allocation and multiply by the prescribed rate, currently at $3.25. Any unit commenced will be charged to the student or employer if engaged in workplace training in compliance of the VET FEES & CHARGES POLICY 2021
Example: SITXWHS101 Participate in safe work practices = 15 nominal hours = $48.75
Course charges vary due to the electives selected and units will be charged once commenced at yearly nominal rate fee
Contact info@tiawa.com.au or call 1300 60 62 67 for any course you wish to review for yourself or your workplace and relevant charges.
The Student tuition fees are indicative only and are subject to change given individual circumstances at enrolment. Additional fees may apply such as student service and resource fees.
RPL is a form of assessment that acknowledges skills and knowledge gained through:
• Formal training conducted by industry or education, Work experience & Life experience
The main principle of RPL focuses on the outcomes of learning rather than when or where the learning occurred. Evidence of competency is collected by the student and submitted to the nominated assessor and assessment is made based on the required industry standard within the relevant training package unit of competency. If you believe this may apply to you for any part of the course, then you should request an application kit during the enrolment process.
TIAWA recognises statements of attainments and qualifications issues by any another Registered Training Organisation within Australia.
